Member’s calls with unique insights

Usually 30 minutes of inspiration at your convenience; experts & members alike presenting new technology, development, trends, recent projects or their new book.

Access to the insights from the work and projects of other leaders.

Upcoming member’s calls

• 14 November: Accessibility update towards 2025 with Gavin Colborne

• 20 November: Digital Experience @ Glasgow: A Real-World Journey to Improved Student Experience with Kris Purdy

Call details are shared with members in advance. Access to the calls require membership - why not consider becoming a member? Have a look at some of our peer groups.

Past calls in 2024

• 24 October: Rethinking personalisation in the age of digital identity with Paola Roccuzzo

• 16 October: Creating redirects with AI to improve the web with Bastian Sirvend

• 9 October: How AI changes the value of our work with Richard Harbridge

• 30 September: What is going on at work? with Morten Elvang

• 13 August: Lessons learned in personalisation with Alex Net

• 2 August: What’s the Scale Consortium all about? with Karim Marucchi and Tom Willmot

• 31 July: Mailed It! - The email book is out - a book launch with Ashley Budd and Dayana Kibilds

  • A book launch for Mailed It!

• 24 June: What's Universal CMS all about? with Preston So

• 17 June: RAG and knowledge based systems @ EUI with Francesco Martino

• 10 June: Let’s Jam: Building a Practice of Sustainable Creative Productivity with Christine Carron

• 15 May: Don't be a storyteller. Be a narrative creator - a book launch with Frank Wolf

  • A book launch for The Narrative Age: How leaders can inspire change in a polarized world

• 23 April: Q&A with Rasmus Skjoldan who recently joined Hello Retail as CMO

• 15 April: How do you make good human decisions in the age of AI? - a book launch with Viktor Mayer-Schönberger

  • A book launch for Guardrails: Guiding Human Decisions in the Age of AI

• 2 April: Amplify Your Voice: A Guide to Cross-Platform Podcast Repurposing with Jesper Conrad

• 19 March: Integrating AI-powered chatbots and search on your website with Nicole Rogers

• 12 March: Introducing digital product equity with Christina Scriven

• 7 March: How does content strategy impact health? with Marli Mesibov

• 28 February: How The Global Fund uses Umbraco to power their multilingual website with ease with Genc Kastrati

• 22 February: Rethinking AI’s Role in Content Management with Tom Cranstoun

• 14 February: A tech update at the beginning of the AI DIY-era with Seb Barre

• 31 January: 10 Do’s and Don’ts of Sustainable Systems with Andy Eva-Dale

• 22 January: Digital experience technology 2024 themes with Amanda Skura

• 11 January: Free and open-source software in 2024 - a gentle reminder with Jeffrey A. "jam" Mcguire and Mathias Bolt Lesniak

2023 member’s calls

• 13 December: Decoding Bias: Navigating the Digital Landscape Towards Inclusivity with Antonia Fedder

• 6 December: What is good design?

  • A book launch for Make the World a Better Place: Design with Passion, Purpose and Values with Robert B. Kozma

• 28 November: Empowering editors to design their best content with Emma Horrell

• 21 November: Do you believe in magic at work?

  • A book launch for Magic @ Work with Christian Vandsø

• 31 October: 6 months in the world of DXO, DXC and orchestration with Bart Omlo

• 6 October: Sree's Non-Scary Guide to AI with Sree Sreenivasan

• 28 September: How Work Changes With AI & Copilots with Richard Harbridge

• 7 September: Why a Tech Union is what we are missing

  • A book launch for You Deserve a Tech Union with Ethan Marcotte

• 16 August: The shadowy world of deceptive design

  • A book launch for Deceptive Patterns by Harry Brignull

• 8 August: Pushing the needle on modern leadership

  • A book launch for Farther, Faster, and Far Less Drama with Janice Fraser

• 17 July: Using emails for actions with Ashley Budd and Dayana Kibilds

• 11 July: Make change better and avoid change fatigue with Jenny Magic and Melissa Breker

  • A book launch for Change Fatigue

• 6 July: GitHub Copilot - early adopter experiences with Seb Barre

• 21 June: Digital leaders Q&A with Brian Warrick

• 20 June: Improving impact measurement and evaluation with Buddy Jarjoura

• 7 June: What is (job) love? with Hertje Brodersen

• 30 May: How to have effective climate conversations with Nina Horstra

• 15 May: Everyone Wants to Work Here with Maura Thomas

• 26 April: How to avoid RPA vendor lock-in? - a call for our business automation groups

• 18 April: AI & Creativity with Dennis Oswald

• 11 April: Next level of enabling marketers with Kristina Podnar

• 4 April: Gaps and flaws in the traditional boundaries of our work with Michael Edson

• 28 March: How AI will transform internal communications with Kevin Hähnlein

• 22 March: Digital as enabler for sustainability with Katrine Sundbye

• 14 March: The six pillars of content experience and how digital asset management enables them with Warren Daniels

• 7 March: Does your IT project hurt? with Martin Michael Frederiksen

• 22 February: The missing manual for service organisations with Kate Tarling

  • A book launch for the The Service Organization

• 7 February: Intranet Strategy Trends for 2023 with Frank Wolf

• 31 January: Strategy for Trust with Margot Bloomstein

• 23 January: Ask me anything with Peter Merholz

• 16 January: Climate change and carbon accounting in the cloud with Leah Goldfarb

• 10 January: Digital experience technology 2023 themes with Amanda Skura

2022 conference calls

• 13 December: Composable design throughout the stack with Martin Hobert

• 6 December: Towards a fossil-free internet with Hannah Smith

• 29 November: Infinite links and symbols with Christopher Justice

• 23 November: How you could benefit from a purpose upgrade with Paul Skinner

  • A book launch for The purpose upgrade

• 15 November: The 2nd Age of Martech with Scott Brinker

• 14 November: A smarter conversation on digital leadership with Christian Vandsø

  • A book launch for Wonderful digital leadership

• 1 November: Using content engineering to scale the digital customer experience with Rafaela Ellensburg

• 24 October: Bias in content strategy with Marli Mesibov

• 11 October: How to look at a form with Caroline Jarrett

• 22 September: Introducing the Google Privacy Sandbox with Sam Dutton

• 20 September: How to start in a diversity & inclusion role with Lisa Borchert

• 5 September: Introducing the new Kentico with Dominik Pinter

• 1 August: Product-led growth: Free trials and onboarding with Andrius Knispelis

• 18 July: From content analytics to business metrics with Noz Urbina

• 22 June: Liberating structures with Carsten G. Lützen

• 16 June: Making the sustainable thing the right thing with Val Mitchell

• 1 June: Diversity & inclusion at Telia with Chris Hovde

• 25 May: Leading design in 2022 at Verizon with Richard Dalton

• 18 May: Introducing a Sustainability Score for Websites with Gavin Colborne

• 10 May: Waste is the business case for big tech with Gerry McGovern

  • A book launch for World Wide Waste

• 5 May: Getting started with Content Operations with Rachel McConnell

  • A book launch for Leading Content Design

• 25 April: Next level your Amazon strategy with Jeppe Hamming

• 19 April: Creating an effective survey with Caroline Jarrett

• 6 April: How to create emails that people want with Ashley Budd

• 31 March: What's new in conversational voice experiences with Jake DiMare

• 24 March: Selecting a new intranet with Brian Tomlinson

• 17 March: How to make hybrid meetings not suck with Thomas Dugaro

• 7 March: Introducing Circular Economy version 2 with Nick Gonios

• 28 February: The necessary shift from privacy to trust with Tim Walters

• 23 February: Paving the way for a high employee-trajectory with Tim Jessen

• 17 February: How To Design For The Human Stress Response with Katie Swindler

  • A book launch for Life and Death Design

• 31 January: State of the blockchain with Matt Garrepy

• 25 January: What is composable commerce all about? with Casper Aagaard Rasmussen

• 13 January: Playing games to find focus with Andrew Pope

Interested in member calls from earlier on?

There’s still much to learn and most of these are timeless. At least in our view. For further back, refer to our list of member calls from 2019 - 2021.

Here’s just a few of the highlights:

• Content Design Drives Great Customer Experience At Mastercard with Melinda Belcher

• How to ruin employee advocacy in three easy steps with Anne Frost

• How Universal Robots works with UX and Design with Anja Saabye

• Let the World Feel Your Heartbeat with Tim McDonald

• Tiny habits - The small changes that changes everything with BJ Fogg

• What's the MACH Alliance all about? with Casper Aagaard Rasmussen

More about our conference calls

Each conference call brings an expert into play, but also has time for discussion and Q&A. The conference calls are moderated by someone from Boye & Co, and slides and key takeways are made available to all members following the call.

Feel free to get in touch, if there is a topic you would like to explore.