Congratulations to Joel Varty and Jon Voigt from Agility for winning the #boye23 conference Small Feature Award. Their remarkable CMS feature, which allows real-time viewing of other users' edits and presence, impressed both the judges and conference participants, earning them the majority vote.
This feature exemplifies how a subtle enhancement can significantly improve user experience. It's especially relevant in a post-pandemic world, facilitating remote teamwork seamlessly.
Read more“Bullets cannot be recalled. They cannot be uninvented. But they can be taken out of the gun.“
Quoting novelist Martin Amis who died earlier this year, Sree Sreenivasan in a recent member's call, explored the usefulness of generative AI and we looked both at why it’s scary and how it applies to our work.
Little doubt remains that generative AI will have substantial significance in our ever-changing world, but it’s also clear that vast impact remains to be seen.
It’s a fast moving field with many big announcements happening weekly, so tuning into a curious and experienced mind like Sree proved quite interesting.
Sree is the former Chief Digital Officer of New York City….
Read moreWhen you say business automation, it’s a topic that’s been heavily influenced by vendor marketing and where the vendors have been setting the agenda. That’s not unusual for emerging tech, but given the substantial investments in automation, it’s about time to think more about value, and perhaps a bit less about the ever changing tech.
For our local chapters focused on Business Automation, this quarter was really focused on thinking less automation-first and more value-first.
While the specifics of our conversations in the group meetings is confidential, this post is written in the spirit of sharing and summarises some of the bigger topics happening.
Read more“Change is inevitable. Resistance to change is just as predictable.
How do you motivate teams to willingly get on board?”
This is the premise from the recently published book called Change Fatigue by Jenny Magic and Melissa Breker. Released in May, the book focuses on what the authors call ‘flipping teams from burnout to buy-in’ and it addresses the foundational psychological safety domains that drive willingness to change, alongside practical change facilitation techniques you can use today, regardless of where your team is starting from.
In a recent member’s call we were joined by the two authors who in an informal conversation took us through what’s in the change facilitation book, and they also shared a few insights on how your team can lead, plan, deliver, and sustain change.
Read moreWith AI Copilots already in the marketplace and many workplaces, we are now beginning an accelerated transformation of work.
How is work changing today? What's different this time? How are organisations measuring, managing and leading this change?
In a recent member’s call industry leader, Microsoft MVP and past Boye conference speaker, Richard Harbridge joined us from Toronto and shared key insights to help you better understand, prepare and lead improved AI enriched communication, collaboration and management experiences.
So work is changing, it’s going to happen and it’s coming fast
Read moreAI can generate the best content, proofread text, write code, and even conduct code reviews. AI is the best and will put us all out of our jobs.
Is this hype grounded in reality? Is AI truly helping people or are we just diverting our attention to becoming experts in prompt engineering which then consumes our hard-earned time?
I chaired the Tech Forum at the recently held Web Summer Camp in Croatia, which was also the Q3 meeting for our European CMS Expert members. Ondrej Polesny from Kontent.ai kicked us off with a deep dive into the real-life narratives, practical insights, and the potential of AI in content management.
Read moreFarther, Faster, and Far Less Drama offers a simple but powerful set of leadership behaviors to align teams and accelerate progress.
From team leaders to consultants to stay-at-home parents, everyone wishes life could be less complex, but that often feels impossible.
In this new book that came out in April, Janice and Jason Fraser introduce the Four Leadership Motions, a method they have been using for decades to help all kinds of teams make fast, meaningful progress—including Navy SEALs, startup CEOs, and Fortune 100 executives.
Read moreAI is coming hard and fast at all of us, but assessing AI capabilities has so many dimensions.
Why should communications teams be championing AI in their organizations? Precisely because of that middle L in LLM. The deep knowledge of genres, rhetoric, metaphor, and other functions of language that determine the success of communication is key to assessing the potential and limits of AI.
It is our professional responsibility to discover, share, and discuss ethical problems and universal or local benefits within our field of knowledge. but we also have a responsibility to go beyond our professional perspective in this learning process. What can seem a blessing in communications may be a curse in public management and vice versa. In this phase, we really need cross-disciplinary insights.
Read moreI recently attended the SaaS Vegas community meetup organized by Karel Dytrych and Hana Weaver. This event was specifically for people from Czech SaaS startups and took place from Thursday to Sunday.
Yesterday, I was interviewed by Matthew McQueeny for the Konabos Konaverse podcast, where he asked me what community means to me.
This Thursday, I am excited to attend another community event called HackerCamp, where people from the Czech technology community come together in the woods.
So, what do communities mean to me?
Read moreIn a 2018 article I authored, “How AI Assistants will impact businesses and consumers,” I championed the potential of AI assistants to reshape the landscape of business and consumer interactions. At the time, it was evident that AI-driven platforms were poised to revolutionize how people accessed information, made decisions, and connected with brands. A central tenet of this transformation was the recognition that cultivating and retaining customer trust was pivotal to the widespread acceptance and success of AI assistants.
A central theme of the article was the capacity of AI assistants to analyze diverse data sources, spanning news, regulations, and customer satisfaction metrics. Armed with this wealth of information, these platforms had the potential to offer astute recommendations tailored to individual preferences and needs. However, it was clear that these recommendations hinged on user trust.
Trust was identified as the bedrock for effective AI platform performance. A virtuous cycle was posited, where a user's trust in an AI assistant would lead to greater task delegation and decision-making authority. This, in turn, would furnish the assistant with more data to refine its recommendations, thereby reinforcing user trust. Conversely, any negative experiences could disrupt this trust cycle, underscoring the delicate equilibrium AI platforms needed to maintain.
Read moreAn AI sandbox enables development of new AI technologies in a controlled environment reducing the risk of violating laws, regulations and guidelines.
Based on a conversation at a recent meeting in our Oslo-based Automation & AI peer group, let me take you through the why, how, benefits, adoption strategy and also the risks of having an AI Sandbox.
Read moreIn our peer groups it’s normal that we from time to time take a departure from the all the digital talk, and shift to a career perspective. Questions and personal reflections about roles and tenure are frequent. In particular after 5+ years at the same company, the joking begins that either you leave now or you are staying for life. From time to time, there’s also members wondering whether to make a big career change
New York City-based John Stepper stayed for an impressive 18+ years in management roles at Deutsche Bank and then his career took a turn.
Back in 2015, he published his now seminal book Working Out Loud and then bravely left the bank in 2016 to go pursue his dream of making work better and improving the social bond at work based on what he wrote in the book.
Read moreGitHub Copilot is also known as 'Your AI pair programmer'. GitHub Copilot uses the OpenAI Codex to suggest code and entire functions in real-time, right from your editor.
In a recent member's call, we heard from Digital Platform Product Lead Seb Barre at TELUS, a Canadian national telecommunications company, GitHub Copilot is also known as 'Your AI pair programmer'. It’s a cloud-based artificial intelligence tool developed by GitHub and OpenAI to assist developers by suggesting code and entire functions in real-time, right from your editor.
In a recent member's call, we heard from Digital Platform Product Lead Seb Barre at TELUS, a Canadian national telecommunications company. Seb is on a growing team of developers that have been piloting it for the past 2 months to help make them both more productive and happier.
The conversation started with how they usually say no to experiments like these at TELUS, but with GitHub Copilot it was different.
Read more“Forget the crystal ball and start navigating”
This was the catchy subtitle of a recent interactive session in our Copenhagen digital leadership peer group, where we were joined by management researcher Iben Stjerne and business agility expert Morten Elvang
They introduced us to the emerging concept of open strategy, which led to an interesting conversation on power dynamics, experimentation and essentially how strategy is changing.
A few days later, we did a similar session with our London group, where Morten joined us remotely. Again, stories of how strategies are failing, how strategy processes are often a very big waste of time and how generally strategies are not communicated well filled the room.
Read moreCan you imagine a career starting with secretarial duties back in the 80’s, followed by 10 years at GSK as Executive Administrator, onwards to working in internal communications, speaking at international conferences on better ways of working and now being a certified Microsoft 365 MVP since 2017?
This is the inspiring journey that Lesley Crook has been on and since 2021, she is working with Norwegian Microsoft Partner and IT services firm CloudWay.
Her focus has always been on better ways of working and today she is preparing customers for Microsoft Viva and Teams cloud consumption. In her role, she gets to use her background with internal communications, alongside her deep understanding on how large, complex and global organisations actually works.
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