Selecting the right process mining vendor

Process Mining is a growing to become an established discipline in the IT landscape of large and complex organisations.

IT analysts are also increasingly paying attention to both the innovation happening in the space and the vendors. Still, it can be a confusing market to look at and as usual, if you want to reap the benefits, you need to do your homework.

In brief: Process mining is a scientific tool with capabilities of process blueprinting, process optimization and data visualization with the help of machine learning engines. Typically, a process mining tool visualizes data in much more details then conventional visualization tools. The information captured is used to build a storyline highlighting the journey of a transaction on a process and time flow.

In this article, I’ll share my take on process mining in 2023 based on my experience, which started with a decade of RPA work and now with 5+ years focusing on processes at Danish insurance firm Tryg.

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Understanding supply chain thinking

There is an upsweep of interest in sectors and industries that many software product managers historically ignored.

In short, we seem to be moving to a ’Supply Chain Thinking’ environment. The enforced isolation has put a spotlight on the global supply chain, from food through energy to pharmaceuticals and beyond. Their critical role in keeping the world operable, and the sheer scale of these operations is capturing the attention of product managers.

The potential is there, the scale is there, but few know how to even start to build and sell into these markets.

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