Digital product equity is at the intersection of futures thinking, inclusive design and product accessibility.
In a recent members’ call, Toronto-based UX researcher Christina Scriven from our design leadership community looked at how the tech industry leaders are approaching the concept, and offered ideas about how you could bring product equity practices into your organisation.
Christina most recently worked as Customer Segments Manager at Scotiabank reporting into the Head of Accessibility and Digital Product Equity.
During the summer of 2023, Christina did an extensive industry scan of digital equity best practices to both consolidate key themes and to better inform customer experience leaders on industry approaches and in our call she shared her findings.
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