Leading design at Verizon

As the Head of Design at telecommunications conglomerate Verizon in New York City, Richard Dalton leads a sizable team of 600 designers working at the forefront of Verizon's digital transformation. They aim to create exquisite experiences for their customers, but how do they do it?

In a recent member call, Richard offered a brief and informal Q&A session, where he covered DesignOps, strengthening the design muscle and some of the recent design trends.

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Design leadership requires community management skills

If you want to make sure that your design system doesn’t get left behind, you need to create a community around it, so that many can participate and keep it alive.

This was one of the key messages in a recent member conference call with Torstein Aas-Hansen, who is a design leader at the Norwegian insurance firm Gjensidige.

Based on his experience as Product Owner Gjensidige.Design, Torstein shared his insights on design leadership, Design Ops and how they manage design at the insurance firm.

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