Rebecca Wyatt (US)
Division Director of Technology Solutions at Enterprise Knowledge
Based in Arlington, VA
CMS Connect 24
Presentation: Getting more value out of your content
About Rebecca Wyatt
A self-described learning addict seeking opportunities to learn, grow, and build solutions which empower meaningful action and improved task performance. Rebecca has cultivated intersecting expertise at the convergence of learning & performance improvement, content operations, and knowledge management.
Whether the need is sales enablement or self-service customer support, the common thread is clearly articulating the process, understanding the tasks inherent in completing the process, and engineering the right content solution to get performance improving content to the right person in their moment of need.
Rebecca waxes poetic about the need for content to find the user in the flow of task completion.