Muse Chang (NL)
Senior UX Designer at Canyon Bicycles
Based in Amsterdam
UX Connect 2023
Workshop: Pedaling along to a sustainable future
Lightning talk: Chasing a sustainable UX career
About Muse Chang
Muse works as a Senior UX Designer at Canyon. Her recent focus is on improving the experience of customer service, specifically:
- Design the search engine logic and behaviour
- Redesign the map tool for finding Canyon service
- Build the customer satisfaction feedback system on support page
Prior to joining Canyon, Muse worked in various design roles at IBM and Garmin
About Canyon Bicycles
Canyon Bicycles is a German manufacturer of road bikes, mountain bikes, hybrid bikes, triathlon bikes and e-bikes based in Koblenz, Germany.